Instrument and Equipment Repair
Excalibur Lab Specialists has a team of highly-skilled engineers that are dedicated to provide
quality service solutions and repair services for your diagnostic equipment.
Excalibur Lab Specialists has engineers across North America trained on a variety of laboratory instruments including:
Other protein and chemistry analyzers
Our engineers can also be trained to service laboratory equipment of your choosing
(training to be provided by the partner).
All Excalibur Lab Specialists engineers are trained to comply to ISO 13485 standards
Tap into our state-of-the-arT infrastructure
including the following features :
“Smart” service tools such as electronic document capture,
customer signature capture
Electronic service documentation in your desired format with your logo
Electronic attachment service documentation specific for you and your
customers’ needs (PM checklists, installation forms and more)
Incorporation of your fault and resolution reporting codes
Private, dedicated web portal for your service reports and instrument history.
Business reviews of instrument service history, meantime between visit,
response time trending, and more.
Warehousing and shipping of spare parts